Refund & Cancellation Policy

Effective Date: May 29, 2026

This Refund & Cancellation Policy applies to SplitBooks, a product operated by HostKro Technologies LLP (“Company”, “we”, “our”, or “us”).

By purchasing or subscribing to SplitBooks services, you agree to this policy.

1. About SplitBooks

SplitBooks is a business finance and partnership management platform that provides software-based services through web and mobile applications.

Because SplitBooks provides digital software services and subscription-based access, refunds are subject to the terms outlined below.

2. Subscription Billing

Certain features of SplitBooks may require paid subscriptions, upgrades, or recurring billing plans.

Payments may be processed securely through third-party payment providers including:

• Razorpay
• PayPal

By purchasing a subscription, you authorize recurring billing where applicable unless cancelled before the renewal date.

3. Cancellation Policy

Users may cancel their subscription at any time.

After cancellation:

• Your subscription benefits will remain active until the end of the current billing cycle
• No additional charges will be applied for future billing periods
• Access to paid features may be restricted after the subscription expires

Cancellation requests can be made through your account settings or by contacting:

[email protected]

4. Refund Policy

Due to the nature of digital software services, SplitBooks generally does not offer refunds for:

• Active subscription periods
• Partially used subscription plans
• Change of mind purchases
• Failure to use the platform
• Subscription renewals not cancelled before billing

However, refund requests may be considered in exceptional situations, including:

• Duplicate transactions
• Accidental multiple charges
• Technical issues caused directly by our platform preventing service usage
• Unauthorized billing verified by our team

Approved refunds, if applicable, will be processed to the original payment method within a reasonable timeframe depending on the payment provider and banking systems.

5. Free Trials & Promotional Offers

If SplitBooks offers free trials, discounted plans, or promotional pricing:

• These may automatically convert into paid subscriptions unless cancelled before the trial ends
• Trial periods are generally non-refundable

Specific promotional terms may apply separately.

6. Failed or Disputed Payments

If a payment is:

• Declined
• Reversed
• Charged back
• Reported as disputed

we reserve the right to:

• Suspend access to paid features
• Restrict account functionality
• Recover outstanding dues where applicable

7. Taxes

Applicable taxes, duties, or government charges may be included depending on your location and payment regulations.

Users are responsible for any applicable taxes associated with their purchases where required by law.

8. Changes to Pricing

SplitBooks reserves the right to modify subscription pricing, plans, or features at any time.

Any pricing changes for recurring subscriptions will generally apply from the next billing cycle.

9. Contact for Billing Issues

For billing support, cancellation requests, or refund-related inquiries, contact:

SplitBooks
A product of HostKro Technologies LLP

Website: https://splitbooks.in
Support Email: [email protected]

Our support team will review requests and respond within a reasonable timeframe.